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Effective Date: April 2026 

 

1. INTRODUCTION & ACCEPTANCE

 

Welcome to TABULA. ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region (HKSAR). By visiting our website (www.tabulahk.com), interacting with our services, or placing an order, you agree to the practices outlined in this Privacy Policy.

 

2. INFORMATION WE COLLECT

To process your catering orders and provide a seamless client experience, we collect and hold the following types of personal data:

• Contact Details: Full name, phone number (WhatsApp-enabled), and email address.

• Delivery Information: Delivery address, building details, and specific drop-off notes.

• Transaction & Billing Records: Records of items ordered, payment methods used, and financial records necessary for statutory tax and accounting compliance.

• Custom Preference Notes: Dietary restrictions, food allergies, or custom order notes provided via checkout or communication channels.

 

3. HOW WE COLLECT DATA

We collect personal data directly from you when you:

• Fill out order forms, browse, or interact with features on www.tabulahk.com.

• Communicate with our team via WhatsApp, email, or other messaging channels for delivery scheduling and order confirmation.

 

4. PURPOSE OF USING PERSONAL DATA

We use your personal data strictly for operational and legal purposes, including:

• Processing, preparing, and fulfilling your food and catering orders. • Communicating with you regarding delivery time slots, dish options, and order confirmations via WhatsApp or email. • Managing customer service inquiries, modifications, or support requests. • Complying with legal, tax, and accounting obligations under Hong Kong law.

 

5. DISCLOSURE & SHARING OF INFORMATION

We treat your personal data with strict confidentiality. We do not sell, trade, or rent your personal information to third parties. We only share necessary details with trusted partners essential to our operations:

• Delivery Couriers: Your name, delivery address, and contact number are provided to drivers or couriers solely to execute order drop-offs (ground-to-ground or elevator-accessible).

• Payment Processors: Secure electronic payment gateways and financial institutions to process your transactions safely.

• Legal Authorities: When required by HKSAR law, court orders, or regulatory authorities to protect our legal rights. 6. LINKS TO THIRD-PARTY WEBSITES

Our website may include links to third-party websites controlled and maintained by others. The provision of these links does not imply our endorsement of those sites. We are not responsible for the content, availability, or privacy practices of any third-party websites, and you access them at your own risk.

 

7. INTELLECTUAL PROPERTY & WEBSITE USE

All content, branding, logos ("TABULA."), menu designs, photographs, and text featured on www.tabulahk.com are the exclusive property of TABULA. or licensed for our use. Users may access website content solely for personal, non- commercial use. Unauthorized downloading, copying, reproduction, or distribution is strictly prohibited.

 

8. DATA SECURITY & RETENTION

We implement robust technical and administrative security measures to prevent unauthorized access, disclosure, loss, or misuse of your data. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy statutory accounting and legal record-keeping requirements.

 

9. YOUR RIGHTS (ACCESS & CORRECTION)

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data held by us. If you wish to view, update, or correct your personal information, please contact us via WhatsApp or email through our official channels on www.tabulahk.com.

 

10. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising herefrom shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

 

11. UPDATES TO THIS PRIVACY POLICY

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted directly on this page with a revised effective date, and your continued use of our website constitutes your acceptance of those changes.

 

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